AI that answers your messages within a minute, even at midnight
WhatsApp, Instagram DMs, Facebook Messenger, website chat and SMS. Conversation AI replies across every written channel with your agency's knowledge, suggests the right listing, arranges a viewing and hands the conversation to an agent when it should.
5 channels · Suggest or auto mode · Same knowledge as the voice agent
- Messenger
- Web chat
- SMS
Burak T.
WhatsApp · from an ad
2 · Bahçelievler 2-bed · 32,500 ₺21:14
The inbox fills up and replies fall behind
Listing ads, Instagram posts and your website bring new messages every day. Most ask the same questions, and most arrive at your busiest hour.
The "is it still available?" pile
Dozens of "what's the price", "where is it" and "is it still for sale" messages for one listing eat into an agent's day.
Slow replies, cold leads
Someone who messages in the evening has chatted with other agencies by the time you reply next morning.
Scattered channels
WhatsApp on one phone, Instagram on another account, web chat in email. Nobody knows who replied to what.
Same agency, same tone, same accurate answers on every channel
Conversation AI is trained on your office knowledge and your listings. Whichever channel a client uses, they get the same information in your agency's voice. Conversations land together in the unified inbox.
- WhatsApp, Instagram DMs, Facebook Messenger, website chat and SMS
- Asks qualifying questions such as budget, area, bedrooms and timing within the chat
- Shares matching listings and links, then books the viewing in your calendar
One knowledge base
Loaded at setup, kept current with our team
Voice agent
Phone
Conversation AI
WhatsApp · Instagram · Web
You stay in control: approve AI drafts or let it reply on its own
In suggest mode the AI drafts each reply and your agent sends or edits it with one tap. In auto mode it replies without waiting. Many agencies start in suggest mode to build trust, then switch to auto.
- Mode is chosen per channel during setup
- Makes no promises on deposits, contracts or negotiation; refers those to an agent
- Never guesses a price or valuation; offers a free valuation appointment instead
AI draft · awaiting approval
Deposit terms depend on the listing and the landlord. Shall our agent confirm the exact terms for this flat today?
In auto mode this reply goes out without waiting for an agent.
It hands the conversation to an agent at the right moment
When a client wants to make an offer, has a special request or asks for a person, the AI passes the conversation to the right agent. The agent sees a short summary and carries on in the same channel.
- Handoff rules are agreed at setup: hot lead, offer, complaint, special request
- The conversation is assigned to the right agent with a task
- The client never has to switch channels
Assigned to Mert K. · summary attached
Buyer · Yalıkavak villa · wants to make an offer · asking about negotiation
Turns chats into viewings, and viewings into records
Instant first reply
Night or weekend, new messages are answered without a wait.
Qualification
Buyer, seller, tenant or landlord; budget, area and timing picked up in the chat.
Listing suggestions
Matching listings are summarised, with links and details shared on request.
Booking
Offers free slots from your calendar and books the viewing.
Logged in the CRM
Contact, tags, deal and chat history are updated automatically.
Turkish and English
Replies to international buyers in English. We don't promise other languages.
The same brain as the voice agent, on a different channel
Both products use the same listings and office knowledge. A client who asked on the phone doesn't have to repeat themselves on WhatsApp.
| AI Voice Agent | Conversation AI | |
|---|---|---|
| Channel | Phone (inbound calls) | WhatsApp, Instagram, Messenger, web, SMS |
| Listing search | ||
| Sends listing links | On WhatsApp, during the call | Inside the chat |
| Calendar booking | ||
| Human handoff | Live transfer | Assigns the chat to an agent |
| Logged in the CRM |
Conversation AI FAQ
Which channels does it cover?
WhatsApp, Instagram DMs, Facebook Messenger, website chat and SMS. We decide together which ones to connect during setup.
Can we check what the AI writes?
Yes. In suggest mode every reply waits for an agent's approval. If you switch to auto mode, every conversation is still visible in the unified inbox and you can take over at any time.
What happens when it doesn't know the answer?
It doesn't guess. It tells the client an agent will get back to them and assigns the conversation to the right person.
Do we have to use it with the voice agent?
They work best together because they share the same knowledge and CRM record. See the pricing page for packages, or ask us in the demo.
Where does it get listing information?
Your listings are loaded during setup and kept current with our team. We don't claim ready-made integrations with property portals.
Works alongside Conversation AI
See it in action before you trust it with your inbox
Fill in the form and we'll show Conversation AI working with your own listings and most common questions.
- Sample WhatsApp and Instagram flow
- Suggest mode and auto mode
- Setup and pricing plan