Automations

The call ends, and the follow-up starts on its own

When the AI agent finishes a call or chat, the work doesn't stall. Viewing confirmations, reminders, outcome-based follow-ups, agent tasks and routing to the right person. All built from ready-made property scenarios and set up by our team.

Ready-made property scenarios · We set them up · Nothing for you to build

Trigger

AI call ended

Condition

What was the outcome?

Hot lead

Task for agentWhatsApp thank-you

Info request

Listing linkFollow-up in 2 days

No answer

SMSCall again tomorrow

Ready-made property scenario · set up by our team

The problem

Most deals are lost in the follow-up

Even after a great first call, a missed reminder, a forgotten follow-up or a lead sitting with the wrong agent quietly closes the opportunity.

01

No-show viewings

Without a confirmation and reminder the client forgets, and your agent makes a wasted trip.

02

Forgotten follow-ups

The client promised details never receives them; the "no answer" number is never tried again.

03

Leads on the wrong desk

A rental enquiry waits with the sales team; an English-speaking buyer waits with an agent who doesn't speak English.

Confirmations and reminders

Confirmed the moment it's booked, reminded before it happens

As soon as the agent books a viewing, the client gets a WhatsApp confirmation with a location link. Reminders follow before the appointment. Clients reply to reschedule and your agent is kept in the loop.

  • Instant WhatsApp confirmation after booking
  • One or more reminders before the appointment
  • Your agent is notified at the same time
Confirmation & reminders
  1. Viewing bookedThu 16:05

    Saturday 11:00 · Moda 3-bed

  2. WhatsApp confirmationInstantly

    “Your viewing is Saturday at 11:00. Location link attached.”

  3. Reminder1 day before

    “See you tomorrow. Reply here if you need to reschedule.”

  4. Final reminder2 hours before

    To the client and agent Nurcan K.

Routing and tasks

Every lead reaches the right agent, every hot enquiry becomes a task

New leads are assigned to the agent or team you choose based on area, enquiry type or language. Hot leads and bookings create a task for the right agent, and the owner can see what's waiting where in the pipeline.

  • Routing by area, enquiry type (sale/let, buyer/seller) and language
  • Tasks for agents on hot leads and bookings
  • Covers every source, including Meta lead forms
New lead · Meta form09:41
Villa for saleBodrum · YalıkavakEN
  • AreaBodrumSouth team
  • LangEnglishEnglish-speaking agent
  • TypeRentalLettings team
SA

Selin A.

Assigned · “call today” task created

Ready-made scenarios

The automations agencies use most

Each scenario is adapted to how your agency works during setup.

Viewing confirmation

WhatsApp confirmation and location when a viewing, valuation or meeting is booked.

Appointment reminders

Reminders to the client and the agent ahead of the appointment.

Outcome-based follow-up

Hot lead, info request or no answer: each outcome gets its own message and next step.

Agent tasks

Hot leads, bookings and special requests create a task for the responsible agent.

Lead routing

Enquiries go to the right agent or team by area, type and language.

Long-term nurture

Spaced, measured messages for people who'll buy or sell later, not now.

How it's set up

Our team builds the automations, not you

We don't expect you to wrestle with a drag-and-drop builder. We listen to how your agency works, choose the scenarios with you and build them for you.

  1. 1

    We learn how you work

    Your booking process, team structure, areas and follow-up habits.

  2. 2

    We choose scenarios

    We pick the ready-made property scenarios that fit and write the messages in your voice.

  3. 3

    We build and test

    Connected to your calendar, WhatsApp and CRM, and tested with you before going live.

Sample flow

What happened after one call

The agent handled an inbound call. When it ended, the automations took over.

  • Caller

    I'm calling about the 2-bed to let in Ataşehir. Could I see it on Saturday?

  • Agent

    Of course. Saturday at 2pm or 4pm is free. Which shall I book?

  • Caller

    2pm, please.

  • Agent

    Done. I'm sending a confirmation and location link to your WhatsApp now, and you'll get a reminder on Friday.

Written to CRM
TenantAtaşehir · 2-bedViewing

WhatsApp confirmation sent · Friday reminder scheduled · task created for the lettings team

Sample flow. Message wording and timing are set for your agency during setup.

Automations FAQ

Do we have to build the automations ourselves?

No. Our team sets them up during onboarding using ready-made property scenarios. All we need from you is how your agency works.

Can we change the message wording?

Yes. We write the messages with you in your agency's voice, and your dedicated consultant helps with any later changes.

Which channels are messages sent on?

Confirmations and reminders usually go via WhatsApp; SMS and email can also be used. We agree which ones during setup.

Won't nurture messages annoy people?

Nurture messages are spaced and measured, and only go to people who've given permission to be contacted. We don't use pushy "don't miss out" language.

Demo

Let's choose the right automations for your agency

Fill in the form and we'll listen to how you work, then show you in the demo which automations will save you the most time.

  • Ready-made property scenarios
  • Confirmation, reminder and follow-up examples
  • Setup and pricing plan
Your team

Your details are only used for the demo and never shared with third parties.