Your office closes. Your phone doesn't.
Buyers browse listings after work, at weekends and on bank holidays. The AI Voice Agent answers every call in those hours, qualifies the enquiry, books the appointment and leaves your agents a ready summary in the morning.
Nights, weekends, holidays · English and Turkish · Monthly contract
Clients have the most time to search when you're closed
A working buyer browses in the evening and calls then. A phone that rings out damages trust at the very first contact.
Evening calls go to voicemail
Few people leave a message. Most hang up and call the next agency on the list.
The weekend and holiday gap
Enquiries pile up over long weekends. When the office reopens, call-backs come first — but many callers have already gone cold.
The agent's personal phone
Taking calls at night wears agents out; not taking them loses clients. Neither is sustainable.
Midnight callers get the same welcome as at noon
Out of hours, the agent runs the same scenario: greets the caller, answers listing questions, sends the link on WhatsApp and books the first suitable slot in your calendar. Overseas callers are greeted in English.
- Viewings, valuations and office meetings
- Optional live transfer to an on-call agent for urgent cases
- A "we'll call you in the morning" option for callers
Live call
Sara · AI agent
- Seller · 3-bed flat
- Valuation · Thu 2:00 pm
- Saved to CRM
Start the day with a task list, not a call-back list
When the office opens, every evening and weekend call is ready in the CRM: who called, what they wanted, what was booked, who needs a call back. Tasks are assigned and clients have received confirmations.
- Recording, summary and tags for every call
- Call-backs assigned to agents as tasks
- WhatsApp confirmations and reminders for bookings
You by day, the agent by night
Daytime calls can stay with your team. We set forwarding only for out-of-hours, weekends and public holidays. Your number doesn't change.
- You set opening hours and holidays
- Add daytime missed calls too if you like
- Setup and testing handled by our team
A call at 23:40 on a Friday
- Caller
Sorry to call so late — is the office open?
- Agent
No problem at all. I'm Ellie, the assistant at Atlas Estates. How can I help?
- Caller
I wanted to ask about the detached house you have listed. Could I see it this weekend?
- Agent
It's available — I'm sending the listing link on WhatsApp. We can do a viewing on Sunday at 11am. Does that work?
- Caller
Sunday's fine. Our budget is around £1.2 million.
- Agent
Noted. Your viewing is booked for Sunday at 11, and we'll send a reminder on Saturday evening.
Viewing booked Sunday 11:00 · listing link sent · Saturday reminder scheduled
Sample transcript.
After-hours calls — common questions
Can I forward only after-hours calls?
Yes. We set your opening hours and holidays; only calls outside them go to the agent.
What if something urgent comes up at night?
If you want, we set up live transfer to an on-call agent for specific cases. Otherwise the agent logs the request and creates a first-thing task.
Does it work on bank holidays?
Yes. The agent is on 24/7, including holidays, New Year and weekends.
Is my calendar up to date overnight?
The agent syncs with your Google or Outlook calendar; anything booked overnight is in your diary in the morning.
Related pages
An office that's open at night
Tell us your opening hours — we'll show you the after-hours setup and let you hear the agent on a live call.
- Live demo call
- After-hours forwarding plan
- A quote tailored to you