The old contacts in your database could be your next appointments.
Thousands of numbers have built up over the years — in spreadsheets, phones and old CRMs. The AI agent calls and messages the opted-in contacts, finds who's still searching or now selling, and books them into your agents' calendars.
Opted-in contacts only · Your calling window · Monthly contract
Your cheapest leads are already yours — but nobody calls them
People who once called, came to a viewing or asked for a valuation. Today, most have quietly gone cold.
Nobody has the time
Agents are busy chasing new leads; calling records from two years ago one by one never becomes a priority.
No idea who's still looking
Who bought, who gave up, who's now selling? Calling blind is demoralising.
If a rival reminds them, they go
A client who once spoke to you may work with whoever reaches out first. Silence hands the relationship to a competitor.
The agent calls, messages and sorts
We import your contact list into the CRM and add opted-in contacts to the campaign. The agent calls with a reminder of their past enquiry: "Last year you were looking at three-beds in Clapham — still searching?" Each contact is tagged by outcome and moves into the right flow.
- Still looking → current listings and a viewing
- Now selling → free valuation appointment
- Not yet → long-term nurture messages
- Not interested or no consent → removed from the list
WhatsApp for no-answers, Conversation AI for replies
Contacts who don't pick up get a short WhatsApp message. When they reply, Conversation AI carries on: answers questions, sends matching listings and suggests a time. It hands over to an agent when needed.
- Calls and messages on one contact record, one history
- Suggestion mode: an agent approves before sending
- When booked, the deal moves to the "Appointment" stage
Reactivation runs on consent
In Turkey, commercial calls and messages require consent through İYS and a privacy notice under KVKK. Not every number in your database meets that bar — only opted-in contacts go into the campaign.
Calls happen on the days and hours you set. Anyone who says "don't call me" or withdraws consent is removed. We review your list and consent status with you during setup.
From list to appointments
- 1
We import the list
Contacts from Excel, CSV or an old CRM, with past enquiries and tags.
- 2
We separate consent
Opted-in contacts join the campaign; the rest wait until consent is obtained.
- 3
We build the script
Call script, WhatsApp messages and outcome flows in your agency's voice.
- 4
The campaign starts
The agent calls in your window; appointments land in agents' calendars.
A client who came to a viewing two years ago
- Agent
Hi Ben, I'm Dennis, the assistant at Atlas Estates. Two years ago you were looking at two-beds in Wandsworth. Do you have a quick moment?
- Caller
Yes — we actually bought a place back then.
- Agent
Congratulations. Are you thinking of selling or letting a property at the moment?
- Caller
Actually, we want to move somewhere bigger, so we'd need to sell the flat.
- Agent
I see. For an accurate price it's best an agent sees the flat. We could do a free valuation on Wednesday at 5pm — does that work?
- Caller
That's fine.
Valuation booked Wednesday 17:00 · note added: "looking for a bigger home" · task for the agent
Sample transcript. Outbound calls only go to opted-in contacts.
Database reactivation — common questions
Can we call everyone in our database?
No. Only contacts with İYS consent who have received a KVKK notice can be called. We review your list with you during setup.
Our list is messy and spread across files. Is that a problem?
No. Our team cleans, tags and imports lists from Excel, CSV or another CRM's export.
How many people can we call?
Outbound campaigns include 1,500 contacts a month; extra contacts are $0.20 each. We agree campaign pace and hours together.
What if a contact is annoyed?
The agent keeps it short and polite. Anyone who says "don't call me" is tagged and removed from the campaign — they won't be called again.
Related pages
Let's bring your old contacts back to life
Tell us about your list size and consent status — we'll show you the reactivation campaign and the agent on a live call.
- Live demo call
- List and consent review
- A quote tailored to you