CRM foundation · Calendar & booking

Your AI books the viewing while the caller is on the line.

The AI voice agent checks your agent's calendar, offers suitable times in plain language and writes the appointment in. Viewings, valuations and office meetings stay in sync with Google or Outlook, and automations send the confirmations and reminders.

Murat B. · this week · sampleGoogleOutlook
Mon
Tue
Wed
Thu
10:00

Viewing

Kartal 2-bed

11:00
12:00

Completion

Ataşehir

13:00
14:00

Valuation

Gebze plot

Valuation

Kadıköy 3-bed

15:00

Meeting

Outlook

16:00

Office

Off-plan pitch

17:00
Booked by AIFrom synced calendarAdded by team
The problem

Arranging the viewing takes longer than the viewing.

01

Back-and-forth over times

A call that ends with "let me check and get back to you" often never resumes. The client books with another agency.

02

Double bookings

The office diary, the agent's own calendar and promises made on WhatsApp don't see each other. Two viewings land on the same slot.

03

No-shows

Without a reminder the client forgets, and the agent drives out to wait at an empty flat.

The AI books it

Checks availability, offers two options, books it in.

During the call, the voice agent checks the calendar and asks, "Saturday at 11 or 3 is free, which suits you?" As soon as the client picks, the appointment is in the calendar, the deal moves to "Booked" and a WhatsApp confirmation goes out.

  • Respects each agent's working hours and busy slots
  • Travel buffers between viewings if you want them
  • Viewings, valuations and office meetings as separate types
  • Booked in the right agent's calendar with the right address
Live call

“Saturday at 11am or 3pm is free. Which suits you better?”

Saturday · Murat B. availability

10:0011:0012:0013:0014:0015:0016:0017:00

1pm · travel buffer between viewings

Booked · Maltepe 3-bed viewing
Confirmations and reminders

Everything after the booking runs on its own too.

Automations confirm the appointment on WhatsApp, share the location and send reminders a day and a few hours before. After the viewing, the agent gets a feedback task. It all comes with ready-made property scenarios, set up by our team.

  • WhatsApp confirmation after booking
  • Reminders before the appointment
  • Post-viewing task for the agent

Booking flow · automation

  1. Viewing booked

    Wed 4:20pm · AI agent

  2. WhatsApp confirmation + location

    straight away

  3. Reminder

    1 day before

  4. Final reminder

    2 hours before

  5. Task for the agent

    post-viewing feedback

In the calendar

The office's and every agent's calendar in one place.

Google and Outlook sync

Busy times in an agent's existing calendar are reflected in what the AI offers.

Availability rules

Working hours, lunch breaks and travel time between viewings.

Team calendars

Appointments go to the right agent by area or listing.

Appointment types

Viewing, valuation, office meeting, completion, each with its own length and place.

Reminders

WhatsApp and SMS confirmations and reminders to cut no-shows.

Linked to the pipeline

A booked appointment moves the deal to "Booked" and is logged on the contact.

Sample call

A valuation booked in one call.

  • Caller

    I'm thinking of selling my 3-bed flat in Kadıköy. What would it be worth?

  • Agent

    The most accurate price comes from our agent seeing the property. Shall we arrange a free valuation visit?

  • Caller

    Sure. Weekday afternoons work for me.

  • Agent

    Thursday at 2pm or Friday at 3:30 are free. Which would suit you?

  • Caller

    Thursday, please.

Written to CRM
Seller · Kadıköy 3-bedValuationThursday 2pm

Booked in the agent's calendar · WhatsApp confirmation and location sent

Sample transcript.

Calendar & booking questions

Our agents use Google Calendar. Do they need to switch?

No. Google and Outlook calendars are synced, so agents keep using the calendar they know and the AI sees their busy times.

Whose calendar does the AI book into?

Whoever the rule set during setup points to: by area, by listing, round-robin or the agent responsible for that listing.

What if the client wants to reschedule?

When they call, the AI finds the appointment and offers a new time. If they message instead, Conversation AI or your team updates it.

Do we have to set up the reminders?

No. Our team builds the confirmation and reminder flows during setup, and we agree the timing and wording with you.

Demo

Hear the AI book into your calendar.

We'll make a live sample call that books a viewing, then look at what happens in the calendar and on WhatsApp.

  • Live booking call
  • Google/Outlook sync walkthrough
  • Monthly contract, no lock-in
Your team

Your details are only used for the demo and never shared with third parties.