Every conversation your AI has, in one inbox.
Call summaries from the AI voice agent, Conversation AI's WhatsApp and Instagram threads, email and SMS all land on the same screen. Your team sees who spoke to which client, where and about what, and can take over from the AI whenever needed.
- Selin K.09:42
Call summary: 2-bed, Kartal, ~₺3.9M · viewing booked
- WAMurat D.09:31
Thanks for the link, what's the service charge?
- IGEK@ebru.s09:15
Is the Çekmeköy villa still available?
- FBKemal A.08:58
Saturday 11:00 works, thanks
- MBDeniz Y.Yest.
Attaching a copy of the title deed
- SMSMBCan B.Yest.
Can I get the bank details for the deposit?
AI summary
Looking for a 2-bed in Kartal, budget ~₺3.9M, will use a mortgage. Prefers a gated site. Saturday 11:00 viewing booked, listing link sent on WhatsApp.
Clients message on six channels. Your team checks six apps.
Messages scattered across phones
WhatsApp on an agent's personal phone, Instagram DMs with whoever runs social, email on the office PC. Nobody sees the full picture.
Two people reply, or nobody does
Without clear ownership, questions go unanswered or clients get conflicting information.
History leaves with the agent
When an agent is off or moves on, their conversations go too. The next agent has to get to know the client from scratch.
AI answers. Your team takes over when it matters.
Conversation AI replies on WhatsApp, Instagram and Messenger using your office and listing information. When negotiation, a special request or a sensitive topic comes up, it hands the conversation to an agent, who takes over in one click, leaves an internal note or assigns it to a colleague.
- Suggest mode: the AI drafts, the agent approves
- Auto mode: the AI replies directly
- Take over, assign and internal notes on one screen
- Clients never see internal notes
The channel changes. The contact stays the same.
A client messages on Messenger, then calls, then gets the viewing confirmation on WhatsApp. It all sits under one person, in date order. The voice agent's call logs are part of that thread too: recording, summary and outcome tag are one click away.
- Call recording and AI summary inside the conversation
- WhatsApp, Instagram, Messenger, email and SMS in one stream
- Jump from a conversation to the contact and the deal in one click
- FBMessenger · listing question, AI replied
- Call · AI booked a viewing
- WAWhatsApp · viewing confirmation
The basics of answering as a team.
Every channel, one list
Call logs, WhatsApp, Instagram, Messenger, email and SMS in one queue.
Assignment
Route conversations to the right agent by area or listing.
Take over from AI
Step into any conversation the AI is handling, whenever you choose.
Internal notes
Leave context for a colleague with notes the client never sees.
Filters
Mine, with AI, unread… sort the day's work in seconds.
Recording and summary
Every voice agent call comes with its recording and summary.
Unified inbox questions
Which channels come into the inbox?
Voice agent call logs and summaries, WhatsApp, Instagram DMs, Facebook Messenger, email and SMS. Website chat can be connected as well.
Can we approve the AI's replies first?
Yes. In suggest mode Conversation AI drafts a reply and it goes out once your agent approves it. You can switch to auto mode whenever you like.
Does this use agents' personal WhatsApp?
No. Your agency's business WhatsApp line is connected, so conversations live in the team inbox rather than on an agent's personal phone.
Can agents see only their own conversations?
Permissions are set during setup. Owners can see everything while agents see only what's assigned to them.
The AI behind your inbox
See all your channels on one screen.
We'll show you live how the AI handles a call and a WhatsApp conversation, and how your team takes over.
- Live call + WhatsApp walkthrough
- We connect your channels during setup
- Monthly contract, no lock-in