An AI voice agent for commercial real estate
People looking for shops, offices, warehouses and factories talk differently from home buyers: floor area, street frontage, eaves height, HGV access, sitting tenants. The agent speaks that language, relays your listing data and routes occupiers and investors to the right agent.
Open 24/7 · English and Turkish · Monthly contract
Incoming call · Commercial
Ayla · Merkez Commercial assistant
We need a warehouse to lease around Gebze, at least 1,500 m² covered.
Qualification- EnquiryOccupier · warehouse
- SectorE-commerce fulfilment
- Space1,500+ m² covered
- TechnicalDocks, HGV access
- Move-inWithin 2 months
Commercial enquiries are fewer, worth more and costly to miss
A warehouse or shop enquiry is the start of a relationship that can run for months. An unanswered first call means it never starts.
Endless technical questions
Net/gross area, mezzanine, power supply, loading docks, parking. Your agent has to dig out the file on every call.
Occupiers and investors get mixed up
A retailer who wants to trade from a unit and an investor buying a let shop ask different questions and need different agents.
Corporate callers expect speed
Procurement or operations managers contact several agencies at once; the first to respond makes the shortlist.
Four profiles who ring your commercial line
Within two questions the agent knows who's calling and runs the call accordingly.
Business owner looking to lease a shop
Asks about frontage, footfall, suitability for their trade and premiums. The agent logs the use class and space needed.
Company representative looking for offices
Headcount, parking, transport and move date come up. The agent records company details and books a meeting to present options.
Firm looking for a warehouse or factory
Covered area, eaves height, HGV yard, power. The agent captures the technical spec and plans a site visit.
Investor seeking a let property
Current rent and lease length are asked about. The agent shares what's in the listing and leaves yield calculations and commentary to your agent.
It knows the floor area, frontage and tenant from the listing
Each commercial listing's net and gross area, floor and frontage, technical spec, plus any sitting tenant and passing rent, is loaded into the agent at setup. For questions like "how many years to pay back?" it doesn't calculate or promise; it relays the passing rent and suggests reviewing it with your agent.
- "What's the net area, is there a mezzanine, how wide is the frontage?"
- "Eaves height, power supply, HGV access?"
- "Is it let, what's the passing rent, when does the lease end?"
- "Can I get a licence for my use?" goes to your agent and the municipality.
Warehouse · Dilovası
- Covered area
- 1,800 m²
- Eaves height
- 9 m
- Loading docks
- 2
- HGV yard
- Yes
- Power
- In listing
- Office space
- 120 m²
Questions that pin down a commercial requirement
Answers become custom fields on the contact, so your agent never starts from scratch.
Lease or buy
Leasing to occupy, or buying as an investment?
Use
Retail, food and drink, office, storage, manufacturing. Listings are filtered to match.
Space
Net area range, covered/open space, preferred floor.
Technical needs
Eaves height, docks, power, parking, shopfront.
Budget
Monthly rent or purchase budget range.
Timing
When they want to open or move in.
A commercial pipeline with separate lease and sale tracks
The agent routes each enquiry into a lease or sale track. For corporate enquiries the company name and decision-maker are recorded; site visits, heads of terms and contracts progress with your agent. Automated reminders keep long decision cycles moving.
- New enquiry → Requirement confirmed → Site visit booked
- Visited → Offer / rent negotiation → Contract → Handover
- Company and decision-maker stored for corporate leads
Commercial · leasing
Pipeline- 1New enquiry
- 2Requirement confirmed
- 3Site visit
- 4Offer / rent negotiation
- 5Contract
- 6Handover
Warehouse 1,500+ m² · Dilovası
Created by the agent
A firm needing a warehouse is booked in with its full spec
- Agent
Hello, thanks for calling Merkez Commercial. I'm Ayla, the office assistant. How can I help?
- Caller
We're looking for a warehouse to lease around Gebze, at least 1,500 square metres covered.
- Agent
We have one in Dilovası with 1,800 m² covered, 9 metres eaves height and two loading docks, plus an HGV yard. What sector are you in, and when do you need to move?
- Caller
E-commerce fulfilment. We need to be in within two months. What's the rent?
- Agent
I'm sending the advertised rent and full details on WhatsApp; our agent Kerem will handle negotiation and lease terms. Could you do a site visit on Wednesday at 14:00?
- Caller
That works, send me the address.
Site visit booked Wednesday 14:00; listing details sent on WhatsApp and a task created for Kerem.
Sample transcript; listing details are illustrative.
Commercial real estate FAQ
How does it answer questions about rental yield or payback?
It relays the passing rent and lease length entered in the listing. It doesn't calculate yields, comment on payback or promise returns; it suggests reviewing that with your agent.
How much technical detail can it give?
Whatever is in the listing record: net/gross area, eaves height, docks, power, parking, frontage. It never invents missing details and says your agent will follow up instead.
What if someone asks about licences or permitted use?
It gives no definite answers on licensing. It shares the listing details and explains that suitability should be confirmed with your agent and the relevant municipal office.
We do both leasing and sales. Can it route to different agents?
Yes. Separate routing rules for leasing and sales are set during setup; the agent splits enquiries and books or transfers to the right agent.
Can corporate clients call in English?
Yes, the agent speaks English and Turkish. A call that starts in English continues in English, and the summary is written to the CRM.
Related pages
Test the agent with your commercial listings
Share a shop, office or warehouse listing and hear, live, how technical questions and lease enquiries are handled.
- Set up with technical listing data
- Lease and sale routing
- Corporate enquiry flow