Listing knowledge base

An agent that knows your listings as well as you do

Your listings and office information are loaded into the agent during setup. On every call or message it finds the right property, describes it briefly, explains details when asked and sends the link on WhatsApp.

The voice agent and Conversation AI share the same knowledge

Listings · Atlas Realty
Kadıköy3-bed≤ 15M ₺GatedParking
RefAreaPrice
  • SQ-1042Kadıköy · Moda14.750.000 ₺
  • SQ-1057Kadıköy · Fikirtepe12.900.000 ₺
  • SQ-1063Ataşehir42,000 ₺/mo
  • SQ-0974Gebze6.300.000 ₺
  • SQ-1011Üsküdar58,000 ₺/mo
2 listings match the caller's criteria
The problem

"Let me check and call you back" loses more clients than anything

Callers want to hear about the property now. If the agent who knows the answer is out on a viewing, the question waits and the client moves on.

01

Knowledge lives with one person

Which flat has which service charge, which one has parking; often only the listing agent knows.

02

Pitching the wrong property

Mentioning a listing that's over budget, sold or let damages trust.

03

The same questions all day

Opening hours, address, how valuations work; your team answers them again and again.

Filtered search

Finds the right listing by area, type, budget and bedrooms

The agent picks up the caller's criteria from the conversation and searches your listings. It leads with the best matches and skips anything over budget. If there are several, it gives a short overview and asks which one to describe.

  • Sales and lettings; flats, villas, land, retail and offices
  • Area, budget range, bedrooms, floor area and key features
  • Once sold or let listings are removed, they're no longer suggested
Listing search38 listings
For saleKadıköy3-bed≤ 15M ₺
  • Moda · gated 3-bed, 135 m²

    SQ-1042 · In budget

    14.750.000 ₺
  • Fikirtepe · new build 3-bed, 120 m²

    SQ-1057 · 6 min to metro

    12.900.000 ₺
  • Göztepe · 3-bed, 150 m²

    SQ-0988 · Over budget

    17.500.000 ₺
2 matching listings briefly described
Details on request

Shares details only when asked, accurately and briefly

The agent doesn't read out every feature at once. Service charge, floor, heating, parking or title status are answered in one clear sentence when the client asks. If something isn't in your listing data, it won't make it up; it says an agent will follow up.

  • Service charge, floor, aspect, heating, parking, on-site amenities
  • On title and zoning it shares only the information you've provided
  • Refers price negotiation and valuation questions to an agent
SQ-1042 · listing details

Caller

“And what's the service charge?”

  • Service charge2,750 ₺ / month
  • Floor4 / 8
  • HeatingGas combi boiler
  • ParkingCovered, 1 car
  • Title deedFull ownership
Agent“The service charge is 2,750 lira a month, which covers security and the pool.”
Sending links

The listing link lands on WhatsApp before the call ends

When the client is interested, the agent sends the listing link on WhatsApp during the call. While they look at the photos, the agent offers a viewing time.

  • Listing link on WhatsApp while still on the phone
  • Link and short summary inside the chat on messaging channels
  • Every listing sent is logged in the contact's history
WhatsApp · Atlas Realty14:32
Sent during the call
Here's the listing we discussed:SQ-1042Moda · gated 3-bed, 135 m²14.750.000 ₺atlasemlak.com/ilan/sq-104214:32
Got it, thanks. Looking at the photos now.14:33
Office information

Your agency's FAQs live in the knowledge base too

Opening hours, address and parking, how valuations work, holding deposits and agency agreements: we write your agency's answers with you during setup. The agent gives the same answers on the phone and in messages.

  • Answers you've approved, in your own voice
  • Gives general information on sensitive topics and refers to an agent
  • Doesn't guess when it doesn't know; leaves a note for an agent
Office info & FAQVoice + chat
  • 01

    Opening hours & address

    Weekdays 9am–7pm · Saturday 10am–5pm

  • 02

    How do valuations work?

    Free, on site, with an agent

  • 03

    Holding deposits

    General process + referral to an agent

  • 04

    Documents for foreign buyers

    General info + agent appointment

Never guesses on unknown topics; leaves a note for an agent

Loading and updating

How listings are loaded and kept current

We don't claim ready-made integrations with property portals. Our team loads your listings during setup and keeps them current with you.

  1. 1

    We collect your listings

    You share your current listings with us: a spreadsheet, a file or the listing pages on your website.

  2. 2

    We load them into the agent

    We organise them by area, type, price, bedrooms and features, load them and test with sample questions.

  3. 3

    We keep them current

    When you tell us about new listings, price changes or sales, your dedicated consultant updates them with you.

Sample call

A buyer asking for details

  • Caller

    What's the service charge on the 3-bed in Moda?

  • Agent

    It's 2,750 lira a month, which covers security and the pool.

  • Caller

    How is it heated, and is there parking?

  • Agent

    A gas combi boiler, and there's one covered parking space. Shall I send you the listing on WhatsApp?

  • Caller

    Yes please, I'll look at it with my wife.

Written to CRM
BuyerSQ-1042 · Moda 3-bedListing link sent

Task created for the agent to follow up in two days

Sample transcript. Listing details are fictional.

Listing knowledge base FAQ

Does it pull listings automatically from property portals?

No, we don't claim ready-made portal integrations. Your listings are loaded into the agent during setup and kept current with our team.

How many listings can we load?

We'll talk through the size of your portfolio in the demo. For additional listing or project units, see the options on the pricing page.

Will the agent keep suggesting a sold listing?

Once you tell us a listing has sold or been let, it's removed and no longer suggested.

What if the agent gives wrong information about a listing?

It only shares what's been loaded; it won't make anything up and will say an agent will follow up. Call recordings and summaries let you check every answer afterwards.

Does it work for off-plan developers?

Yes. Project, block, unit type, floor plan and completion details can be loaded too, and the agent books sales-office appointments.

Demo

Try the agent with your own listings

Fill in the form and we'll prepare a sample call using a few listings from your portfolio.

  • A demo with your own listings
  • A plan for loading and updating listings
  • Setup and pricing plan
Your team

Your details are only used for the demo and never shared with third parties.