An AI voice agent for international buyers
Calls from abroad can come in at midnight and start in English. The agent greets international buyers in English, talks through the listing, sends the link on WhatsApp and turns the call into a video or in-person viewing with your agent.
Open 24/7 · English and Turkish · Monthly contract
Incoming call · International · EN
Deniz · Aqua Homes assistant
Hi, I'm calling from Manchester about your two-bed in Alanya.
Qualification- LanguageEnglish
- CountryUnited Kingdom
- PurposeHoliday home
- ListingAlanya 2-bed
- QuestionTitle deeds → agent
International buyers call from other time zones, in other languages
When your office closes it's evening in Europe and the working day has just ended in the Gulf. Most of those calls go unanswered.
Time difference
Buyers abroad call in their evening, long after your office has closed. Few leave a voicemail.
Language barrier
If your English-speaking agent is out or on leave, whoever answers can't give the buyer a proper welcome.
Risk of wrong legal answers
Title deeds and citizenship come up constantly. A confident but wrong answer on the phone can cause real problems.
Four profiles who ring your international line
The agent replies in English or Turkish, whichever the caller starts in.
European buyer seeking a holiday home
Asks about distance to the beach, the airport, letting potential and service charges. The agent shares listing facts and never promises rental income.
Family relocating to Turkey
Schools, hospitals, residence permits and transport. The agent gives general information and refers official processes to your agent and specialists.
Buyer asking about investment and citizenship
Asks about citizenship requirements. The agent makes no eligibility or timeline promises and recommends reviewing it with your agent and a lawyer.
Turkish citizens living abroad
Looking for a home back home or on the coast, in Turkish or English. The agent follows their language and plans viewings for their summer visit.
Greets in English, gives general information, makes no legal promises
If the caller starts in English the agent continues in English, and a summary is always written to the CRM. On title deeds, valuation reports or citizenship it shares only the general information you approved during setup, and explains that a definitive assessment comes from your agent and a qualified professional.
- English and Turkish; no other languages promised
- Approved general answer for "can foreigners buy property?"
- No definitive answers on citizenship eligibility or timelines
- Video viewing or in-person viewing appointments
Can foreigners buy property in Alanya?
In general, yes, subject to certain conditions. Our agent will walk you through the title deed process.
Questions asked of international buyers
Answers live on the contact record; country and language preference are stored as tags.
Country and language
Where they're calling from and whether they prefer English or Turkish.
Purpose
Holiday home, permanent move, investment or letting.
Budget and currency
Budget range and the currency they're thinking in.
Location
Coast, city centre, distance to the airport.
Visit plans
When they'll be in Turkey and whether they want a video viewing first.
Contact channel
WhatsApp, email or phone, and the best time to reach them.
The international buyer journey: starts online, ends at the land registry
International purchases usually start with a video call and speed up during a visit to Turkey. The agent records the visit date; as it approaches, automations send the buyer an English reminder and your agent a task to plan viewings.
- New enquiry → Video call → Shortlist sent
- Visit to Turkey → Viewings → Offer → Title deed process
- Country, language and visit date tagged on the record
International buyers
Pipeline- 1New enquiry
- 2Video call
- 3Shortlist sent
- 4Visit to Turkey
- 5Viewings
- 6Offer
- 7Title deed process
Alanya 2-bed · United Kingdom
Created by the agent
A late-night call from the UK ends in a video viewing
- Agent
Hello, thanks for calling Aqua Homes. I'm Deniz, the office assistant. How can I help?
- Caller
Hi, I'm calling from Manchester. I saw your two-bedroom flat in Alanya. Can foreigners buy property there?
- Agent
In general, yes, foreign buyers can purchase property in Turkey, subject to certain conditions. Our agent will walk you through the title deed process for this specific flat. Is it a holiday home or an investment for you?
- Caller
A holiday home, maybe rent it out sometimes. Is it close to the beach?
- Agent
It's about 400 metres from the beach. I'm sending the listing link on WhatsApp. Would a video viewing with our agent on Tuesday at 7 pm UK time suit you?
- Caller
Perfect, Tuesday works.
Video viewing booked Tuesday 21:00 Turkey time; listing link sent on WhatsApp and a title-deed note left for the agent.
Sample transcript; listing details are illustrative. The scope of legal information is agreed with you during setup.
International buyers FAQ
Which languages does the agent speak?
English and Turkish. If the caller starts in English, the call continues in English. We make no promises for other languages such as Russian, Arabic or German.
How does it handle citizenship and title deed questions?
It shares the general information you approved during setup. It gives no definitive answers on citizenship eligibility, timelines, tax or legal requirements, and refers callers to your agent and a qualified lawyer.
What happens to late-night calls from abroad?
The agent is available 24/7. It answers, takes the brief, sends the link on WhatsApp and books a video call at a free slot in your agent's calendar.
What if they ask about rental income?
It gives no yield figures or guarantees. It can talk generally about letting demand in the area and leaves the numbers to your agent.
What language are CRM summaries written in?
Whatever language the call is in, we set the summary language during setup; if your team works in Turkish, summaries can be written in Turkish.
Related pages
Hear the international buyer flow in English
Pick one of your listings and we'll show you live how the agent handles an English-language call and turns it into a video viewing.
- English-language greeting
- Script with clear legal limits
- Video viewing booking