An AI voice agent for Kocaeli real estate agencies
In Kocaeli one call comes from a family looking for a more affordable home than Istanbul, another from a newly posted engineer, another from a logistics firm needing a warehouse. The agent separates residential from commercial enquiries and routes each to the right agent and calendar.
Open 24/7 · English and Turkish · Monthly contract
Area board · Kocaeli
İzmit · Gebze · Darıca · Başiskele · Kartepe · Körfez
İzmit
01Central flats for sale and rent, commercial units and offices.
Gebze
02Homes for industrial workers; warehouses, factories and logistics space.
Darıca
03Families working in Istanbul looking for better value, flats near the coast.
Başiskele
04New gated developments, sea-view flats and family demand.
Kartepe
05Detached homes in nature, villas and weekend retreats.
Körfez
06Homes and rentals near the industrial zone, plus commercial units.
An industrial hub next door to Istanbul
Kocaeli is one of Turkey's major industrial centres and borders Istanbul. Housing demand comes largely from people working in industry and from families who work in Istanbul but want a more affordable or larger home. Around the organised industrial zones there is strong demand for warehouses, factories and workspace, while Kartepe draws people looking for homes in nature and weekend retreats.
- Shift workers call outside office hours
- Families moving from Istanbul ask about transport (Marmaray, motorway)
- Heavy demand for warehouses, factories and workspace
- Companies may look for rental homes for their staff
Live call
Kocaeli · AI agent
“We work in Tuzla and rents in Istanbul have gone through the roof. We're looking to buy a 3-bed in Darıca, close to the Marmaray.”
- Buyer · Darıca 3-bed
- Moving from Istanbul
- ~4M TRY · part mortgage
- Viewing booked Sunday 14:00; listing link sent on WhatsApp and a task created for the agent.
Demand that varies across Kocaeli
During setup the agent learns the areas you cover and your listings.
İzmit
Central flats for sale and rent, commercial units and offices.
Gebze
Homes for industrial workers; warehouses, factories and logistics space.
Darıca
Families working in Istanbul looking for better value, flats near the coast.
Başiskele
New gated developments, sea-view flats and family demand.
Kartepe
Detached homes in nature, villas and weekend retreats.
Körfez
Homes and rentals near the industrial zone, plus commercial units.
A family working in Istanbul books a Sunday viewing in Darıca
- Agent
Hello, thanks for calling Körfez Yaşam Estates. I'm Ece, the office assistant. How can I help?
- Caller
We work in Tuzla and rents in Istanbul have gone through the roof. We're looking to buy a 3-bed in Darıca, close to the Marmaray.
- Agent
I understand. May I ask your budget and whether you'll use a mortgage?
- Caller
Around four million lira. We have savings but we'll take a small mortgage too.
- Agent
We have a 3-bed in a five-year-old building within walking distance of the Marmaray station; I'm sending the link on WhatsApp. Would Sunday at 14:00 work for a viewing?
- Caller
Sunday's fine, I'll come with my wife.
Viewing booked Sunday 14:00; listing link sent on WhatsApp and a task created for the agent.
Sample transcript. We play real call recordings in the demo.
One agent, three channels
AI Voice Agent
Picks up on the first ring, qualifies buyers and sellers, books viewings into your calendar.
Conversation AI
Answers WhatsApp, Instagram and web chat questions with the same knowledge.
Automations
Booking confirmations, reminders and agent tasks run on their own.
How Kocaeli agencies use the agent
Separating residential and commercial
Works out in the first questions whether the caller wants a flat or a warehouse and routes them to the right agent.
Warehouse and factory enquiries
Captures covered area, eaves height, HGV access and other technical needs and books a site visit.
Corporate rental requests
Records companies looking for homes for their staff, with the decision-maker and company details on the contact.
Live in your Kocaeli agency in four steps
- 1
We learn your agency
Your listings, the districts you cover and your opening hours.
- 2
We build the agent
Scenarios, calendar, CRM and transfer numbers get connected; we test together.
- 3
You route your calls
All calls, missed calls only or after hours. Your choice.
- 4
You track the results
Summary, recording and tags for every call in the dashboard.
Frequently asked questions
Does it answer technical questions on warehouses and factories?
It relays the technical details in the listing record (covered area, eaves height, docks, power). It never invents missing details and says your agent will follow up.
Does it give transport information to callers from Istanbul?
It relays transport details in the listing (e.g. "walking distance to the Marmaray"). General area information is agreed with you during setup.
Are late calls after night shifts answered?
Yes, the agent is available 24/7. It answers, books the appointment at your agent's next free slot and logs the summary in the CRM.
We have separate residential and commercial agents. How does routing work?
Routing rules are set during setup. The agent separates enquiries, books them into the right agent's calendar or transfers live when needed.
Related pages
Keep your Kocaeli agency's phone answered.
Hear the agent handle your own listings on a live call.
- A live demo call
- A scenario built for your agency
- A tailored quote